WHAT: Storytelling sessions where people talk about events from their everyday lives and you gain insights into their experiences riding a bike and views on biking as a practice.
WHY: Use insights to guide planning process and decision making. Learn about community member's firsthand experiences with biking.
END GOAL: Planners empathize with the users of their infrastructure. Analyze storytelling sessions for qualitative data that can inform decision-making. Shine light on and give importance to people's stories.