Love Letters & Breakup Letters Method

#UserCenteredDesignMethods #Methods

In addition to the 4 methods that served as the base for the Bicycle User Experience concept, this blog will be translating more human centered design methods to the context of street design for everyday biking. These blog posts are initial explorations.

The third method we'll explore is Love Letters & Breakup Letters.

What: Personal, emotional letters people write about riding a bike on a given street or intersection, expressing their positive/negative emotions and experiences.

Why: Learn which infrastructures stand out to everyday people trying to cycle in the city (for good or bad) and how people relate to these places. Build empathy for the experiences they have while cycling there.

End Goal: Better understand what street sections lead to good or bad experiences for these people and make (design) iterations accordingly.

(Translated to the context of street design for everyday biking from traditional design method: Love Letters & Breakup Letters.)

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Sample Love Letter:

Sample Breakup Letter:

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Want to learn about more people-centered methods? Enroll in our User Centered Design Methods Training or our online course User Experience for Inclusive Cycling in Cities.